Strengthen your client relations
Contrary to loyal clients that are both faithful and entice new clients, satisfied clients are not loyal. The investigation shows that a loyal client is about six times more profitable than a satisfied client.
Present the program, manage changes, registration, and local information
With our Loyalty Management tool, you’re able to present all units in your loyalty program in a smart and user friendly manner, including functions for direct registration for either all or parts of the programs. The local operators immediately see target audiences, purpose, frequency for mailing, as well as recommendations for signatories. The DR profile manages all loyalty information for each plant or office.
Fast to get started
The fact that the user rights controlled user-information already is in the system, it is fast and simple to get started with all information for the loyalty-program. The local users have a common place to update their information and choose signatories for the different units.
User right-controlled recipients
As all company and user information is setup in the system, using the Loyalty Management for your loyalty program is simple and convenient. User and rights controls are fully dynamic, and you can create groups of users that can consist of all resellers, local marketing responsible, salespeople, CEO, yourself, and more. The tool’s user groups can easily be adapted to the organization’s structure and your requirements for efficient administration.
Convenient to update
New sales manager? Has the responsible salesperson switched positions or companies? Through a simple update function for Extended Profile, you can easily replace people and users for the loyalty units, ensuring that the right person is always the signatory. By using the Message Manager, you can instantly send out a request to the responsible contact about reviewing information in their profiles.
Dashboards for follow ups and control
What are the characteristics of participants in your loyalty program? By using Dashboards for Loyalty Management you can instantly have an understanding of which local operators participate in the various programs. Display your graphs in a smart Dashboard, or export to Excel for further processing. A local user only sees their participation, while the regional manager is able to follow everyone in their area.